Privacy Policy

Last updated: January 2024

This Privacy Policy describes how meta-kestrel ("we", "us", or "our") collects, uses, and shares information about you when you use our website and vehicle rental services.

Information We Collect

Information You Provide

When you make an enquiry or booking, we collect information you provide directly, including:

• Contact information such as name and email address
• Vehicle preferences and rental requirements
• Communications you send to us

Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

• Device information (browser type, operating system)
• Log information (access times, pages viewed, referring URL)
• Information collected through cookies and similar technologies

How We Use Your Information

We use the information we collect to:

• Process and manage your rental enquiries and bookings
• Communicate with you about our services
• Improve and develop our website and services
• Comply with legal obligations
• Protect against fraudulent or illegal activity

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who assist in our operations
• To comply with legal requirements or respond to lawful requests
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context of our relationship with you.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to restrict or object to processing
• The right to data portability

To exercise these rights, please contact us using the details provided below.

International Transfers

Your information may be transferred to and processed in countries other than Australia. When we transfer information internationally, we take steps to ensure appropriate safeguards are in place to protect your information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

meta-kestrel
42 Harbour Street
Sydney NSW 2000
Australia

Email: [email protected]